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REFUND POLICY

Last updated: 17th July 2025

This website (giraftit.com) is operated by JGRANT CONTENT LTD, trading as Giraftit (“we”, “our”, “us”).

Registered in England & Wales, company number 15592667. Registered office: 71-75 Shelton St, London, WC2H 9BH.
We offer a subscription-based script generation tool designed to help you create high-quality draft video scripts quickly and efficiently.
1. Free trials and one-time use
If your plan includes a free trial or pay-per-use version, we encourage you to try the tool before subscribing. This helps ensure it fits your needs.
2. Refunds for subscriptions
Because the tool delivers value instantly and can be used immediately after purchase, we generally do not offer refunds for subscription fees that have already been charged.
However, we will consider refunds in the following cases:

  • You were charged in error

  • You were charged after cancelling your subscription

  • You were unable to use the tool due to a verified technical issue (on our side)

To request a refund, contact us at [Your Email Address] within 14 days of the charge.
3. Cancellation policy
You can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you will not be charged again.
Cancellations can be managed via your account or by contacting us directly.
4. No partial refunds
We do not offer pro-rated or partial refunds for unused time on a subscription.
5. UK consumer rights
If you are a consumer in the UK, nothing in this policy affects your statutory rights under the Consumer Rights Act 2015. However, because this is a digital service that begins immediately after purchase, your 14-day “cooling-off” right to a refund may not apply once you begin using the tool.
6. Contact us
If you have questions or believe you’ve been charged incorrectly, please email us. 

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